The Customer Need
Utilities face a major challenge: How do they transition gas customers to electric systems while effectively balancing reliability, affordability, and clean energy goals?
Part of the challenge lies in the need to integrate different planning processes that are often carried out in siloes. Electrification and other new loads are introducing new consumption patterns that are substantially increasing system demand. The electric grid must accommodate these higher system peak, which place additional strain on aging infrastructure and require significant new investments. Meanwhile, the gas infrastructure must remaing a reliable source for customers who remain connected.
Because these networks serve different needs, electric and gas planners typically have different processes, timelines, datasets, and software. This lack of alignment makes it difficult to optimize supply, plan infrastructure upgrades, and ensure reliability across the two commodities, while maintaining an affordable service for both electric and gas customers.